Contact Us



Lakeside Medical Practice
Yarnton Way

Get directions (opens in Google Maps)

See our access information

See our opening hours

The NHS App

Lakeside Medical Practice would like to invite you to use The NHS App

Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet.


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Out of Hours

Enhanced Access

Morning, Evening and Saturday Appointments

We want to make it easier for you to get an appointment at our surgery. In addition to our normal opening hours, we also offer appointments in the morning, evenings and on Saturdays.

You will be offered a face-to-face appointment, but your appointment may also take place by phone or video.

We are working with our neighbouring GP surgeries to offer these additional appointments, you may be offered an appointment from one of these other surgeries. Our surgery is part of a small group of surgeries called a Primary Care Network and we work together in a number of ways. Our neighbouring GP surgeries in the Primary Care Network are:

  • Lakeside Medical Practice, Thamesmead SE2 9LH
  • Northumberland Heath Medical Centre, Hind Crescent, Erith DA8 3DB
  • Riverside Surgery, 50 Pier Road, DA8 1RQ
  • Slade Green Medical Centre, 156 Bridge Road DA8 2HS
  • Belvedere Medical Centre, 15 Albert Road Belvedere, Da17 5LQ
  • Bexley Medical Group Practice, 171 King Harold’s Way, Bexleyheath DA7 5RB
  • Crayford Town Surgery, Crayford Road, Crayford, Dartford, Da1 4ER

How to book?

Please, contact us following our normal process listed on our appointments page.

When the practice is closed, please call 0208 103 4506 to change or cancel your evening or Saturday appointment.

This number is explicitly for enhanced access clinics - any other queries will be redirected.

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself - for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services


Use NHS 111 if:

  • You need help now, but it's not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online

About Us

Register with the Surgery

We offer GP Access for new patients wishing to register.

See our registration page

Patient Feedback

We welcome feedback to tell us what we are doing right and what we can improve.

Friends and Family Test

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.

Complete the Friends & Family Test

NHS Ratings and Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here


If you've had a bad experience we'd also like to know. View our complaints procedure.

Make a complaint

Surgery Staff

Meet the surgery team

See our staff page

Patient Participation Group (PPG)

The Practice strives to provide excellent healthcare. We welcome constructive feedback and suggestions to help shape our services to serve the needs of all of our patients. Our Patient Participation Group (PPG) meets at the practice to provide a forum for discussion about the practice.

For more information, please see our Patient Group pages.

Practice Performance

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.

See our results

Care Quality Commission

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

Our overall CQC Rating was: OUTSTANDING

See the full report